I hope we have addressed some of them here : ) If not, feel free to reach out to us anytime at email@example.com. We would be happy to answer any questions you might have!
Feel free to try it out and if it’s not a great fit then you can cancel anytime! No hard feelings!
Absolutely not. If you’d like to cancel your subscription you have with us, you can do so any time. We will keep all current payments for the months or year depending on the plan you choose when you signed up. You will have access to your account for the remainder of your membership period but will expire at your re-bill date.
Refunds will not be provided due to the nature of our digital product. We do not offer credits, refunds, or prorated billing for subscriptions that are cancelled mid-cycle. In such a circumstance, you will continue to have access to your subscription until the end of your billing cycle.
Absolutely! All of our content is relevant for both the USA and Canada! We are a Canadian based company so we make sure our ‘Canucks’ have the tools and resources they need that are relevant to them as well as our friends to the south.
You betcha. Download your heart out. It’s all included with the subscription model you choose when you first signed up.
No, not at all! Of course we would love to show you some love if you want to tag us @porchlyte with the #porchlyte hashtag!
You bet! We keep all content from previous month as well as up to a year. However, we reserve the right to remove content at any time.
No, I am sorry they cannot. The PorchLyte membership is an individual account for one member and therefore only one login per person is issued with each membership. You may not use our content for other people, other businesses, or other accounts and social media platforms. Individuals who are found sharing their login information or using the content with multiple users will have their accounts terminated.
If you are interested in a multi-user membership, please email firstname.lastname@example.org.
Yes! We are adding to the membership regularly. Social media is an ever evolving entity and we are constantly searching to make sure you have the tools you need at your fingertips. After all, it’s your job to be the rock star agent that you are and our job to make it as fun and convenient as possible!
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