Meeting your client for the first time? I know it can be nerve-wracking! Although you might have met with a lot of clients throughout your experience as a REALTOR®, it is still important to prepare to ensure that you are making the best impression on your client.
Here are some tips that you might find useful:
Prepare talking points.
Always come to a meeting prepared. Before you meet with your client, make sure that you have a background on what they are looking for. Learn anything about them and their objective in real estate that could become a talking point. This can help in having a healthy flow of conversation.
Review their email to you or your conversation on the phone. Prepare talking points based on the information you have gathered so you can show that you are attentive to details and that you pay attention to his/her needs. Meeting with a client without any preparation or without any idea on what to talk about might give them a bad impression.
Find a common ground.
Another thing that could help you engage with your client further is by finding a common ground. This doesn’t need to be related to real estate. Find a common ground that could help you start a small talk with the client. This will help break the ice and keep the conversation going.
Listen to your client.
Although you want to make a good impression on your client, remember that this meeting shouldn’t be just about you. Listen to what your client has to say. Pay attention to your client’s needs. This will let you learn more about your client and what they are looking for in real estate. Ask questions to your client to let them know that you want them to engage and that you are open to listening to what he/she wants to say. When your client feels comfortable talking with you, you’ll be able to proceed with the real estate journey more efficiently.
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